Hospitality OSv1.2 mock
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People & HR · Operations view

Workforce overview

Staffing readiness across 24/7 departments. Coverage gaps, certifications, contractor augmentation — everything the duty manager needs before service opens.

On-duty headcount
17
22 employees across 10 departments
+2 vs yesterday
Coverage gaps — this week
3
2 shift(s) flagged
-1 vs last week
Certifications expiring
1
≤ 30 days
action needed
Weekly labor cost
€65,700
3 contractor team(s) active

Coverage warnings

Open roster →
Front office · 2026-04-17 · afternoon
at-risk
2 / 3 assigned · Stefan out sick; backfill pending.
Front office · 2026-04-18 · evening
gap
1 / 3 assigned · Peak Saturday — needs 2 more agents before 16:00.

Department labor snapshot

DepartmentHeadcountOn-dutyOn leaveGap shifts / wkLabor / wk
Front office8212€6,400
Housekeeping18900€11,200
Engineering7300€8,900
Spa & wellness6300€5,200
Beach operations4+3 ext.200€3,800
Dining221011€15,400
Security5+2 ext.200€4,300
Concierge3100€2,800
Owner relations3100€3,100
Finance4100€4,600

Certifications expiring — next 30 days

Ops orchestrator

AI alert

Saturday 16:00 front-office shift is 2 agents short.

Stefan is out sick through 2026-04-19; only Ana is currently assigned to the peak-day evening window. Promoting Tamara from night-audit or pulling a concierge second is the fastest path to cover.

AI action

Ivana Vukovic's clinical massage certificate expires in 18 days.

Renewal takes 2 weeks end-to-end at CIDESCO Montenegro; booking now keeps the wellness rota fully covered through Q3.

AI insight

Marko is holding the D704 repair; no other engineering shifts are at risk.

Jadran beach contractor team is confirmed for Saturday peak ops. Housekeeping is covered for Elena's 15:20 arrival under Jelena's supervision.

Contractor teams

Augmentation for peak ops and 24/7 coverage.

Jadran Beach ServicesBeach operations
Peak-day beach operations: loungers, cabanas, service3 staff · €720 / shift
Adria GuardSecurity
Night perimeter patrol + gatehouse augmentation2 staff · €380 / shift
LaVita LinenHousekeeping
Laundry pickup/drop — 3x daily + peak quick-turnRate in master agreement