Hermestav1.2 mock
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Revenue & Pricing

Entitlements, segments & discount rules

Who gets what. Owner entitlements, segment groups, and the stacking policy that resolves conflicts when multiple rules apply.

Entitlement groups
9
1263 members
Residence owners
136
Primary owner benefits
Rental-pool owners
112
Loyalty programme
Owner benefit rules
6
All live

Segment groups

Residence Owners
Owners of branded residences
ResidenceOwner
Members136
Rental Programme Owners
Owners enrolled in rental programme
RentalPoolOwner
Members112
Owner Guests
Guests invited by owners
OwnerGuest
Members48
Hotel Guests
In-house hotel guests
HotelGuest
Members320
VIP Guests
GM / operator flagged guests
VIP
Members12
Local Members
Paid local wellness / fitness members
LocalMember
Members87
External Visitors
Non-resident day visitors
ExternalVisitor
Members204
Staff
Staff discount or internal use
Staff
Members280
Partner Staff
Verified partner visibility only
PartnerStaff
Members64

Owner benefit rules

CodeRuleBenefitApplies toVisibilityStatus
OWNER-BEACH-LOUNGER
Owner Complimentary Lounger
€0 complimentary lounger + umbrellaResidence ownersOwner Portal · Beach Opslive
OWNER-POOL-ACCESS
Owner Selected Pool Access
€0 selected pool accessResidence ownersOwner Portal · Staff Hublive
OWNER-FITNESS-GYM
Owner Complimentary Gym Access
€0 gym accessResidence ownersOwner Portal · Fitnesslive
OWNER-SELECTED-10
Owner Selected-Service 10% Savings
10% savingsRestaurants · gym classes · Fitobar · SPA treatments · room-service diningAll relevant moduleslive
RENTAL-OWNER-GOLD
Rental Pool Owner Loyalty
Operator loyalty benefits previewRental-pool ownersOwner Portal onlylive
OWNER-GUEST-PASS
Owner Guest Wellness Pass
Owner-authorized pool/gym accessOwner guestsOwner Portal · Receptionlive

Discount stacking policy

When multiple rules apply to the same line, this is the resolution order from most-important to least-important:

  1. 1
    Contractual complimentary entitlements
  2. 2
    Package inclusions
  3. 3
    Owner / membership savings
  4. 4
    Promotions (unless disabled by rule)
  5. 5
    Manual overrides (require audit note)
  6. 6
    Taxes / service charges after discount