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Gourmet · Analytics
Revenue, conversion and guest satisfaction
Monthly view of personalization performance, pre-arrival revenue and outlet conversion.
Monthly Gourmet revenue
€76k
Programs + dining + fitobar + in-residence
+14% MoM
Pre-arrival conversion
21.4%
Among eligible arrivals
Owner share of revenue
34%
Owners + owner guests
Program satisfaction
4.7 / 5
Post-stay surveys
Revenue by module · month
Restaurants
€31,850
Gourmet Programs
€18,420
In-Residence Dining
€12,700
Private Dining
€8,460
Fitobar
€4,920
Consultations
€2,880
Program conversion by segment
Wellness program
42%
Long-stay residents
31%
Owners
28%
Hotel guests
18%
Owner guests
16%
Top programs by revenue
Adriatic Longevity€12,870
Performance Fueling€8,160
Family Balanced Stay€7,450
Plant-Forward Mediterranean€5,760
Welcome Pantry Setup€4,900
Topic feedback
Dietary handling
4.9 / 5
Rooftop dinner
4.8 / 5
Fitobar
4.6 / 5
Breakfast variety
4.5 / 5
Room-service timing
4.2 / 5
AI Upsell Opportunity · Family
Promote Family Balanced Stay to guests arriving with children for 5+ nights. Current attachment is 12%, but similar profiles convert at 19% when the offer is sent before arrival.
19% similar-profile conversion7 upcoming family arrivals€180 adult · €95 child
AI Guest Voice · Room-service timing
Dietary handling is rated highly, but room-service timing is trending lower. Review late-evening delivery staffing for Friday and Saturday.
4.9 dietary handling4.2 room-service timingFri/Sat dip