Wi-Fi was patchy in my room — had to use mobile hotspot for …
Expedia Group · Business guest · received 2026-04-07 08:30
Review
Expedia Group · score 4/5 · normalized 80/100 · verified-stay
Wi-Fi was patchy in my room — had to use mobile hotspot for video calls. Otherwise everything was good.
wifi
AI understanding
Tagged topics, root cause, suggested action
Wi-Fi coverage gap on C-line floor 7 — confirmed by 2 prior reviews. Engineering action open.
Public response
approved
Not yet approved
Timeline
04-07 08:30
Review received
04-07 08:38
AI tagging completed
Topics: wifi
04-07 08:54
Draft generated
Guest context
Privacy-safe — masked PII
Segmentbusiness
Verificationverified-stay
LanguageEN
Stay2026-04-03 → 2026-04-06
Unit / roomC709
SourceExpedia Group · expedia
Score4/5 (norm 80)
Linked work order
WO-4174