Guest Voice · Review inbox
All reviews & feedback
20 of 20 reviews · sortable, filterable. Click row → review detail.
| Review | Source | Score | Sentiment | Topic | Department | Lang | Received | Response | |
|---|---|---|---|---|---|---|---|---|---|
| Beautiful place, but breakfast was chaotic REV-2030-0442 · Schneider family | Booking.com | 8/10 | negative | breakfastf&b | dining | en | 2026-04-16 | Draft ready | Open |
| Best beach service in Budva REV-2030-0437 · M. Petersen | Google Maps | 5/5 | positive | location-beachstaff-service | beach | en | 2026-04-15 | Posted | Open |
| Beautiful place, slow to fix the A/C REV-2030-0429 · Family of 4 (Hotel guest) | Expedia Group | 3/5 | critical | engineeringcomfort+1 | engineering | en | 2026-04-14 | Approved | Open |
| Therapists are world-class REV-2030-0418 · Solo wellness traveller | Tripadvisor | 5/5 | positive | spa-wellnessstaff-service | spa | en | 2026-04-13 | Posted | Open |
| Lovely stay, parking confusing REV-2030-0405 · Direct survey — couple | Direct post-stay survey | 70/100 | neutral | parking-evcheck-in | front-office | en | 2026-04-12 | — | Open |
| Room was spotless, view of the sea unbeatable. Turn-down ser… REV-2030-0398 · Honeymoon couple | Agoda | 9.4/10 | positive | comforthousekeeping | housekeeping | en | 2026-04-11 | — | Open |
| Шум поздно вечером REV-2030-0392 · Бизнес-гость | Booking.com | 6/10 | negative | sleep-noisecasino | security | ru | 2026-04-10 | Draft ready | Open |
| Schöner Pool, Kids Club könnte mehr Stunden REV-2030-0388 · Familie aus Wien | Tripadvisor | 4/5 | neutral | poolkids | amenities | de | 2026-04-09 | Draft ready | Open |
| Treated like family REV-2030-0378 · Owner guest of Markovic family | Google Maps | 5/5 | positive | staff-serviceowner-services | owner-relations | en | 2026-04-08 | Posted | Open |
| Wi-Fi was patchy in my room — had to use mobile hotspot for … REV-2030-0371 · Business guest | Expedia Group | 4/5 | neutral | wifi | engineering | en | 2026-04-07 | Approved | Open |
| Third stay this year. Ana at front office remembers our pref… REV-2030-0364 · Returning couple | Booking.com | 9.6/10 | positive | staff-servicecomfort | front-office | en | 2026-04-06 | Posted | Open |
| Loved the longevity programme. Booking the next sessions fel… REV-2030-0359 · Direct survey — wellness guest | Direct post-stay survey | 88/100 | positive | spa-wellnessfitness | spa | en | 2026-04-05 | — | Open |
| Long check-in line, room not ready until 4pm REV-2030-0354 · First-time guest | Google Maps | 2/5 | critical | check-invalue | front-office | en | 2026-04-04 | Approved | Open |
| Adriatico est exceptionnel REV-2030-0349 · Voyageurs français | Tripadvisor | 5/5 | positive | location-beachf&b | dining | fr | 2026-04-03 | Posted | Open |
| Beautiful hotel but resort prices for snacks at the pool fel… REV-2030-0341 · Family of 5 | Booking.com | 7.5/10 | neutral | valuef&b | dining | en | 2026-04-02 | Draft ready | Open |
| Stayed two weeks in the residence — felt completely at home.… REV-2030-0335 · Long-stay guest · D-0807 | Serviced residence channel | 5/5 | positive | owner-servicescomfort | owner-relations | en | 2026-04-01 | Posted | Open |
| Indoor pool was warm and the steam room recovered quickly ea… REV-2030-0327 · Returning wellness guest | Expedia Group | 4/5 | positive | poolspa-wellness | spa | en | 2026-03-31 | Posted | Open |
| Water leak in our room REV-2030-0319 · One-time guest | Google Maps | 1/5 | critical | safetyengineering | engineering | en | 2026-03-29 | Approved | Open |
| Ivana at the spa is gold — best clinical massage I've had in… REV-2030-0315 · Couple stay | Booking.com | 9/10 | positive | staff-servicespa-wellness | spa | en | 2026-03-28 | Posted | Open |
| EV chargers all occupied — no signage REV-2030-0309 · EV driver | Tripadvisor | 3/5 | negative | parking-ev | front-office | en | 2026-03-27 | Draft ready | Open |