Guest Voice · Review inbox
All reviews & feedback
3 of 20 reviews · sortable, filterable. Click row → review detail.
| Review | Source | Score | Sentiment | Topic | Department | Lang | Received | Response | |
|---|---|---|---|---|---|---|---|---|---|
| Beautiful place, slow to fix the A/C REV-2030-0429 · Family of 4 (Hotel guest) | Expedia Group | 3/5 | critical | engineeringcomfort+1 | engineering | en | 2026-04-14 | Approved | Open |
| Long check-in line, room not ready until 4pm REV-2030-0354 · First-time guest | Google Maps | 2/5 | critical | check-invalue | front-office | en | 2026-04-04 | Approved | Open |
| Water leak in our room REV-2030-0319 · One-time guest | Google Maps | 1/5 | critical | safetyengineering | engineering | en | 2026-03-29 | Approved | Open |