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Front Desk · Check-out
Check out · Luigi Rossi
C-0516 · 2027-08-13 → 2027-08-18 · 5 nights · BAR-FLEX
Progress
1
Confirm guest identity
2
Review folio
3
Review unsettled charges
4
Split charges if needed
5
Apply approved discount
6
Settle balance
7
Confirm checkout
8
Trigger housekeeping dirty status
9
Send receipt
10
Queue post-stay survey
Folio summary
FOL-2027-4410EXCEPTION
Room charge · Aug 13-17 (5 nights)€1,475
Restaurant La Vela€132
Minibar€28
Balance due€1,135
Open full folioSettlement
Balance not settled · review folio
Mock flow · completion will show: "Checkout complete. Room released to housekeeping as Vacant Dirty. Post-stay survey queued."
After-checkout triggers
Room status→ Vacant Dirty
Housekeeping taskAuto-created
Post-stay surveyQueued via Guest Voice
FF&E reserve (if rental)—
Reputation signalSeeded