Hotel configuration

Read-heavy preview · 5 sections · mock-only (no destructive edits).

Room types & categories

Category	Inventory	Max party
Standard King Sea View STD-KING-SV	52	2A · 1C
Standard Twin Sea View STD-TWIN-SV	28	2A
Standard King Mountain / City View STD-KING-MV	42	2A · 1C
Standard Twin Mountain / City View STD-TWIN-MV	18	2A
Accessible Standard Room STD-ACC	6	2A
Family Suite Sea View FAM-SUITE-SV	8	2A · 2C

Floors

Floor 1

Floor 2

Floor 3

Floor 4

Floor 5

Floor 6

Floor 7

Floor 8

Cancellation & no-show

Policies

Cancellation reasons

Travel plans changedMedicalFlight cancelledDouble bookingBusiness decisionWeatherOther

No-show reasons

No contactFlight missedLost guaranteeManual disqualificationStaff error

VIP levels

VIP1	Repeat guest · loyalty upgrade · amenity priority
VIP2	Strategic relationship · GM attention · full amenity sequence
VIP3	Owner / operator VIP · hands-on service · protected inventory

Night audit template

12 steps

The checklist template is defined in _seed/ops.ts and includes arrivals, departures, folios, cashiers, rate variance, room status, OOO, package postings, interfaces, report generation and business-date lock.

Roles & permissions

General Manager	Full · override · read-only operational micro actions
Rooms Division	Occupancy · readiness · HK · incidents
Front Office Manager	Arrivals · assignment · exceptions · approvals
Front Desk Agent	Check-in / out · profile · folio preview (≤€100 refunds)
Reservations Agent	Create · modify · cancel · source tracking
Revenue Manager	Pickup · ADR · restrictions · no publishing
Housekeeping Manager	Room status · supervision · no rate edits
Housekeeping Supervisor	Floors · readiness queue · rework
Night Auditor	Folio review · cashier close · EOD checklist

Reserved actions

Reset seed data to demo state

Demo Admin only · restores hero scenario

Import room list CSV

Platform Admin

Edit tax classes / fiscal rules

Platform Admin + Finance

Change business date (force roll)

Night Auditor · with approval