CommandRoom rackCalendarReservationsArrivalsIn-houseDeparturesAssignHousekeepingBlocksFoliosNight auditGroupsPackagesGuest XPProfilesLost & FoundReportsSettings
Front Desk · Check-out
Check out · Rebecca Green
C-0418 · 2027-08-14 → 2027-08-18 · 4 nights · BAR-BB
Progress
1
Confirm guest identity
2
Review folio
3
Review unsettled charges
4
Split charges if needed
5
Apply approved discount
6
Settle balance
7
Confirm checkout
8
Trigger housekeeping dirty status
9
Send receipt
10
Queue post-stay survey
Folio summary
FOL-2027-5900OPEN
Room + breakfast · 4 nights€1,292
Late checkout 14:00€60
Balance due€60
Open full folioSettlement
Balance not settled · review folio
Mock flow · completion will show: "Checkout complete. Room released to housekeeping as Vacant Dirty. Post-stay survey queued."
After-checkout triggers
Room status→ Vacant Dirty
Housekeeping taskAuto-created
Post-stay surveyQueued via Guest Voice
FF&E reserve (if rental)—
Reputation signalSeeded