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Front Desk · In-house

In-house guests

All guests currently in the hotel · request queue · folio balance · sentiment.

In-house
7
Stays active tonight
Open requests
4
Across all guests
Folio balance
€3,675
Unsettled in-house charges
Guest requests today
8
All departments
All (7)StayoversVIPFamily suitesOpen requestsFolio riskDND roomsDue tomorrow
RoomGuestDatesRate planBalanceRequestsSentimentBadges
C-0712
Matteo Ricci
2A
2027-08-16 → 2027-08-21WEL-ESC€4242 openpositive
Open →
C-0421
Hannah Braun
2A
2027-08-12 → 2027-08-22FAM-ADR€2,0211 openpositive
VIP1Suite
Open →

Open guest requests today

Open Guest XP →
GR-8801Matteo RicciC-0712Extra pillowsmediumassignedHousekeeping
GR-8802Matteo RicciC-0712Spa booking (kinesio)mediumin progressSPA
GR-8803Hannah BraunC-0421Baby cothighnewHousekeeping
GR-8804Isabelle LaurentC-0817Sparkling water pre-stockurgentassignedRoom Service
GR-8805Emma JensenC-0521Airport transfer coordinationhighin progressConcierge
GR-8807Haruto FujiwaraC-0609Restaurant booking (La Vela)mediumin progressF&B
GR-8808Marko Petrović—Restaurant booking (Adriatico)mediumnewF&B